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Can I redirect Crystal Reports 2013 to a different VC++ version

Jun 06, 2017 at 06:28 PM

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I've just started getting the dreaded 'side-by-side configuraion is incorrect' error on about 30 servers. Come to find out the 2005 C++ version it was looking for (8.0.50727.6195), had been removed. I CAN NOT have 2005 C++ reinstalled because it has been deemed a security violation. Is there a way to redirect it to one of the other 2008 or 2010 versions that I do have ??? I hope that maybe I can do a repair, or apply a new support pack ... maybe that will trigger it to look elsewhere? Just a guess. Thanks !

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1 Answer

Dell Stinnett-Christy Jun 08, 2017 at 04:00 PM
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Unfortunately, no. Crystal 2013 requires this specific version. You might want to look into upgrading to Crystal 2016 - I think the next service pack will remove this dependency.

-Dell

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