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Download Service Request Attachment in SAP C4C

Hello,

We have a scenario where we need to download attachments along with service request details in SAP C4. I tried checking Standard webservice or OData service and I did not find it any service having attachments. The service QueryServiceRequestExtensionForSocialMediaIntegrationIn is not that something available in Communication Arrangement.

Can anyone please let me know how can I achieve this?

Thanks.

Regards,

MB

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1 Answer

  • Nov 30, 2017 at 01:00 PM

    Hello Mohan,

    To read attachment folder documents you can use ManageAttachmentFolderIn web service. There is also a blog post that can help you to use this web service (the blog post was made for bydesign, but the service interface is the same): https://blogs.sap.com/2015/10/08/read-and-write-bydesign-attachments-using-web-services/

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