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SLA implementation in SAP Solution Manager 7.1 using the BRFPLUS framework

Hi experts,

I need your help! I am currently working on an SLA implementation in SAP Solution Manager 7.1 using the BRFPLUS framework based on following blog post:

https://blogs.sap.com/2014/06/17/sla/

The simulation works, but when I open a ticket, the rule doesn't work.

(Probable Reason: development part is missing)

First question: Do I need a development part for using the business rule framework?

Second question: Has anyone implemented a similar implementation and can help me with the development part?

Thanks!

Stephan

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1 Answer

  • Jul 01, 2017 at 02:14 PM

    Hi Stephan,

    in my understanding according to the blog post, yes you need to create development part in order to make things work. The simulation in BRFplus is restricted to the BRFplus function itself, so it is not an integrated test. To get the BRFplus function triggered you need an explicit call, and I would guess that this is missing.

    To the second part of your question: I have no experience with that

    Best regards,

    Christian

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