2004s Web Development Problem (Updates not showing up)

[sap_cohort]

Hi, I'm having major issues with WAD. We have 4 app servers. When I make a change to a chart in my web template the changes do not seem to take effect. At least not right away and not consistently. I have tried everything to come up with a pattern or solution. Clearing out the ICM cache in all of the servers doesn't seem to work. Clearing out my browser cache doesn't seem to work. Clearing out the PCD cache didn't seem to work either.

So I can't tell wether it is a Cache problem or the App servers are not syncronizing. Sometimes it seems like 1 or more of the servers might get the change, but another one won't.

Has anyone experienced this problem? Can you help? Also, it doesn't seem to make sense that you would have to empty the cache in each server for any little web template change you make. Does it? What should the process really be? Make 1 change and then empty the cache on each server?

We are on 2004s sps10

I have a SAP Message logged, but it's gonna be tough to nail it down with them since the problem could be cover several areas.

Any help is greatly appreciated!

[sap_cohort]

Issue seems to have gone away. I moved up to a patch 12 on Web Application Developer.

thanks!

[Former Member]

Hi Kenneth,

I had a similar problem when we were on SP08 or SP09.. I was unable to see the modifications to Web templates, but if i did a "save as" the changes persisted..

I cant remember the exact issue..we are on SP10 now though.

I think that it may have something to do with your gui patch level. Make sure it is as up to date as possible.

hope you find the answer.

Mark

[sap_cohort]

Can you tell me what level your WAD application on your desktop is?

If you do a Help, About in WAD that should tell?

Thanks!

[matthias_gemmel]

Hi Kenneth,

when you launch a web application in the browser its chart request is sent to the IGS of the corresponding app server. Each app server uses its local IGS. Therefore you have four IGS installations which may be used by your application.

Please make sure that all IGS are on the same patchlevel, i.e. upgrade the IGS on all app servers when you perform an IGS upgrade. Different IGS versions may lead to different chart outputs.

This may be a cause for the issue you are describing. You may have changed a special parameter that only takes affect with IGS patch level X but this patch level is only installed on app server Y, all other IGS installations are below this patch level.

Best regards

Matthias