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IDOC to FTPs performance issue

dhagigeorgiou
Product and Topic Expert
Product and Topic Expert
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Hello everyone,

I have a scenario BS_A:idoc > xi > BS_B: file via ftps (ftp over ssl/tcp).

For each idoc two different files (content conversion) are created in the same directory.

I therefore have one receiver determination and one interface intermination with 2 inbound interfaces + interface mappings + 2 file receiver adpapters.

I have a performance problem when more than one idocs are created at the same time. First message goes through very fast. The ones after that take there time.

It takes 10 to 30 minutes (and some times more) for 2 idocs to deliver successfully 4 files at the other side.

Note 1: I do not exprience this when i work with normal FTP.

Note 2: I have unchecked the "Maintain at order time" check box in the interface determination. If checked then the QoS is set to EOIO.

Thanks in advance for any input or suggestions.

Dimitris Hagigeorgiou

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Answers (2)

Answers (2)

Former Member
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MichalKrawczyk
Active Contributor
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hi,

try to identify the error at first:

1. use an plain FTP adapter for your scenario

if it will work normally then it might be an FTP server issue

2. check inside your ftp server if one user can be <b>logged more then once</b>

if not the flow may be blocked due to that:

the ftp channel cannot establish a connection

as the previous one was not released

Regards,

michal

dhagigeorgiou
Product and Topic Expert
Product and Topic Expert
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Hello Michal,

Thanks for the reply.

Both good points.

The ftp server seems to allow more than one connections for our user (and for our ip). But again we are getting same difficulty getting data on the other side.

I am starting to think that it could be the double interface mapping + adapter used in one interface determination. I will have to test/check.

Thanks for your help.

Dimitris

former_member431549
Contributor
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Check the adapter audit log and find out where the delay is happening. Is the message sitting in the AE queue waiting ? Or is it a delayed in the actual sending step ? Post the AE audit log if possible.

dhagigeorgiou
Product and Topic Expert
Product and Topic Expert
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Hi,

I do not have the audit log with me now.

But i can tell you that the delay happens while trying to connect to the ftp server (i am getting time out error).

Dimitris

former_member431549
Contributor
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Then I would imagine it is either a network/connectivity issue or an ftp server issue. Check errors/alerts on ftp server too.

dhagigeorgiou
Product and Topic Expert
Product and Topic Expert
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Thanks,

I will.

Dimitris