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Payment batch status is not updated by the status file

Jun 06, 2017 at 12:43 PM

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Former Member

Hello,

we have the following situation. We use BCM and send out payment files via SwiftNet to the bank. The payment file is in format pain.001.001.03. The bank receives the file, process it and sends us back payment status file in format pain.002.001.03. The PI system successfully processes the status file but the status in the batch (in t-code BNK_MONI) is not being updated - it stays to "Received by payment network" but it should change to "Accepted by bank" for example. PI system seems correctly set up. What could be the reason?

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2 Answers

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Former Member Jul 07, 2017 at 02:58 PM
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Hello,

Have you mapped the external status to internal status. Please check once. Based these mapping, system will update the status

Ravi

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Former Member Jul 10, 2017 at 06:10 AM
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Hello,

yes, we have made the mapping but it the issue was not because of this. My colleagues from PI did some checks and saw they missed something in PI, they corrected it and the status update is OK now.

Best regards,

Lyubomir Dimitrov

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