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Addlicensekey.jar err : Commit Failed . Could not Add the license key.

Jun 06, 2017 at 09:43 AM | 55 Views | Last edit Jun 09, 2017 at 04:28 PM 2 rev.

I am getting the error while trying to commit the new license key for SAP BO 4.2 SP4. I am using SAP Note :

https://launchpad.support.sap.com/#/notes/2281830

I am not able to access CMC after the new upgrade to 4.2 sp4 therefore trying for apply the new license key through his note but the following error comes up.

The screenshot is attached.

kindly help.

license-key-error.png

license-key-error.png (20.5 kB)
SAP BusinessObjects - Core Platform and Performance
SAP BusinessObjects - Platform Infrastructure | SAP BusinessObjects - Platform Administration
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    Denis Konovalov
    Jun 06, 2017 at 11:45 AM

    Do you only have WACS as your webapp server, no tomcat or others ? (because that's the only time you need that note)
    Is your CMS service actually running?

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