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Addlicensekey.jar err : Commit Failed . Could not Add the license key.

Jun 06, 2017 at 09:43 AM

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I am getting the error while trying to commit the new license key for SAP BO 4.2 SP4. I am using SAP Note :

https://launchpad.support.sap.com/#/notes/2281830

I am not able to access CMC after the new upgrade to 4.2 sp4 therefore trying for apply the new license key through his note but the following error comes up.

The screenshot is attached.

kindly help.

license-key-error.png

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Best Answer
Denis Konovalov
Jun 06, 2017 at 11:45 AM
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Do you only have WACS as your webapp server, no tomcat or others ? (because that's the only time you need that note)
Is your CMS service actually running?

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Thank You Denis ,
I do have tomcat webapp server but the CMC and BI Launch Pad is running on WACS which is disabled according to the SAP Note. Therefore, I am unable to access CMC directly.

SIA is running so CMS Database should be running too, and I assume that CMS services should also run.

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SIA and CMS Database are 2 different things, SIA doesn't control CMS DB.
To see if CMS server is running , go to task manager and see if CMS.exe is running , also try to manage servers in CCM and see if it allows you to login.

If you have tomcat, then why you do not have CMC and BILP on it ?
If CMS is running - you can deploy BOE webapp to tomcat and try to access/login into CMC there to change the license key.
Otherwise, you should open a support Incident with SAP, under BI-BIP-ADM component.

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Thank you Denis

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