SSO logon not possible; logon tickets not activated on the server

When I am on RWB

1) click "component monitoring" ->"display all"

2) click "CCMS"

I get a popup says:

"SSO logon not possible; logon tickets not activated on the server"

I find some threads about this on SDN but they are about

EP. My case is PI7.0SP08.

Please advise how to overcome this issue?

Thanks w/ points.

Message was edited by:

jennifer lee