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Crystal Report Login failed for Oracle after upgrading to Windows 10

Using Crystal Reports Version on Windows 10. The Crystal Reports software will run for sql server reports, and reports using .csv as the database but not Oracle reports. Login failed error occurs. Ora = 06413 Driver Connection Not open. It is believed that the cause of the problem is that the name of folder where the crw32.exe is, has parenthesis. C:\Program Files (x86)\. Due to Windows 10 not liking the parenthesis, Crystal reports was also installed in a folder called C:\Program Files\. How do we tell the Crystal reports to open the CRW32.EXE that is located in the file without the parenthesis and ignore the CRW32.EXE that is in the folder with the name that uses parenthesis?

we are using a 32 bit odbc connection for all the three data sources. Again, the reports work for sql server databases, and .csv files, but not Oracle. All worked fine before the upgrade to Windows 10.

Thank you,

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2 Answers

  • Posted on Jun 07, 2017 at 02:30 PM

    CR 11 had no idea of Windows 10, it's been out of support for years now.

    You can try using 11.5 from here, use the same keycode to install it:

    Windows 10 like parenthesis, not sure where you got that info from...

    Make sure the path to the Oracle client is in your PATH statement.


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  • Posted on Jun 08, 2017 at 03:51 PM

    Also, you need to make sure that you have the 32-bit Oracle client installed. Crystal is 32-bit software and is unable to access data using the 64-bit data drivers.


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