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trackerexta90daed17.hana.ondemand.com makes the community extremely slow

What is this trackerexta90daed17.hana.ondemand.com ?

Whenever the response from the community page is extremely slow this tracker thing can be seen in the status bar

tracker.png (5.7 kB)
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4 Answers

  • Jun 05, 2017 at 12:08 PM

    It appears, I never white-listed this one - so far I have not encountered loss in site functionality (compared to browser installation without selective script blocking).

    Here is the waterfall chart for the main answers page, where waiting times for trackerexta90daed17.hana.ondemand.com can be seen for investigation purposes:

    https://gtmetrix.com/reports/answers.sap.com/MTdpDA1h

    Fully loaded time of 29 seconds for a page is too high in my opinion.

    The situation is better for a single question: https://gtmetrix.com/reports/answers.sap.com/1dlyPfS8, but still worth looking into.

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  • Jun 05, 2017 at 08:24 PM

    Tracking is requested for internal business reasons. As you noted, it can affect performance -- but a 29-second response time is clearly a problem. I've shared this issue with the appropriate teams and it's being investigated.
    Best regards,
    --Jerry

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  • Jun 08, 2017 at 10:33 AM

    Today it takes 31 seconds to wait only for trackerexta90daed17.hana.ondemand.com

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  • Sep 12, 2017 at 11:03 AM

    When the tracker takes a rest then we have to wait for sharedui.services.sap.com

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