hello,
Lumira gets hanged while iam trying to connect to BW.
What could be the issue?
Hi Prabhur
This may depend on a number of variables; from versions of BW, BI Platform and Lumira, to BW configuration and more. There is way too litle info here to tell much.
See you can start updating the SAP Secure Login Client from version 2.0.0.1 to version 2.0.6.1.
See the following KBA:
2422365 - Lumira hangs when acquiring data from BW via OLAP connection
For more troubleshooting, I'd recommend either creating a phone incident or Chatting with SAP Support as per this KBA:
2213344 - How to start a chat with SAP Support[video]
- Ludek Senior Support Engineer AGS Product Support, Global Support Center
Canada SAP is now offering chat support. For more details please see KBA 2213344 - How to start a chat with SAP Support[video]
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