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Sap Support launchpad issue- No match found check filter settings

Dear Experts,

Sap support launchpad is depicting the notes/Kba`s but when i click on them to display the note/kba`s , it is showing blank screen with message No match found check filter settings. I have checked filter settings, cleared all the cache and browsing history but of no luck.

Kindly assist me on how to sort out this issue.

Best Regards,

Hemanthkumar

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2 Answers

  • Jun 06, 2017 at 03:39 PM

    Hi Hemanthkumar,

    Could you please give me the KBA number that didn't work so that I can check on our side?

    Thanks

    Theresa

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    • Dear Theresa,

      Thanks for the response. All the Notes/KBA are getting displayed on the screen,but when i click on them none of the notes/kba are displaying in detail but showing blank screen .

      Example - 2484445,2482617,2450226

      Kindly assist me .

      Best Regards,

      Hemanthkumar

  • Jun 07, 2017 at 08:00 AM

    What browser are you using? Can you try with in-private mode to simulate that cache and cookies do not fool you.

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