Web Characteristic Search Options

We have a client who has a list of Employee names that have been entered into R/3 in upper and lower case.

These are displayed in a query on a web portal.

When they come to search for a value the match case flag is ticked by default.

This means that the search does not return what they expect it to.

They would like this to default to not ticked.

Has anyone ever changed these default settings?