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Job SM:UPLOAD SYSTEM DATA canceled with SAP customer number unknown for installation number

In our SolMan the daily job SM:UPLOAD SYSTEM DATA is canceled with:

SAP customer number unknown for installation number XXX
Job cancelled after system exception ERROR_MESSAGE

Release 7.20 SPS5

Does anyone have an idea what I have to do to solve this issue?

In the Maintenance Planner the verification status for all systems is OK and the synchronization of the system data seems to work as I can see that the system data was changed by user SOLMAN-<SID>.

Kind regards

Jens

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1 Answer

  • Jun 02, 2017 at 09:14 AM

    Check job log of job REFRESH_ADMIN_DATA_FROM_SUPPORT. Are the issues with the installation number? Check table AIINSTALLATIONS

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