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E-mail body issue

Jun 02, 2017 at 07:31 AM

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Hello Experts,

We are sending forms in e-mails as PDF. In the a-mails, we have the body text. The tests on development environment are OK. The issue is on quality and production environments. On quality and production, we are getting the mail body text as follows:

倥䙄ㄭ㌮਍쿣ී┊卒塔䑐㍆倠牡浡瑥牥㩳䐠卒塔൨㈊〠漠橢਍㰼਍䘯汩整⁲″‰൒⼊敌杮桴㐠〠删਍㸾਍瑳敲浡਍鱸죭ു Ȍ쭀肕䪄Ҩ․ँꡈ䶄닇廤뮷ƶ㝴駉퉉ꒀ䊪⊻洭緲㤯撺⾦਍湥獤牴慥൭攊摮扯൪㐊〠漠橢਍㠵਍湥潤橢਍″‰扯൪ഊ嬊䘯慬整敄潣敤൝攊摮扯൪㔊〠漠橢਍㰼਍启灹⁥堯扏敪瑣਍匯扵祴数⼠浉条൥⼊楆瑬牥㘠〠删਍䰯湥瑧⁨‷‰൒⼊慎敭⼠〰〰വ⼊楗瑤⁨㌴ഴ⼊效杩瑨㌠㠸਍䈯瑩偳牥潃灭湯湥⁴സ⼊潃潬卲慰散嬠⼠湉敤數⁤䐯癥捩剥䉇㈠㔵㈠〠删൝㸊ാ猊牴慥൭砊햜ᒗሷ佖歷睻읶鷍똓趱ᣉ鳧ᬀ왰칌餦살氮鶜짝紳⒕ڕ쟻〞齕櫔슩ꕗ鮮ﰺ䴹ソ﾿ 뫻鍉驊ꈜ漟錘閕鹊쏙ﯴ捍쫳鹄क绿縋噏矰㽩줧웛鍦ᒕ䌤׻#혱乎禥韭鉎꘲뽧鉲阩∷⢙ɀꪣיִ䲭ꉍ䒌䫹鷴ㄬ內猉⋞랁#Ⲛ⚛凙붒눦撜⛿ꯙ鉇抽ඌ龲뙈鈷䳽鞲#␯㍤ﬨ撕⎻濙#뉅촬᪳终#⽎緃䘺鞰鄕✜銼튞₝韝淮冲⒑乶丁挫㨊ꋰ䜋僺俩ﺑ杫絊ꩫ쓃䗘抅福傆#䎰梘䅅჎#夀㢵썋嚛黇젥㈑鐥투焊ႎ租魣떗체완檘黗퀧웷氦덉ꃴ#㼌‘З喒鹰뤲燴튣偌ԗ乕ᖦ촚萳ᣓ㻁狣씮쮀쬰 䈥䌲ᅦ宇㴌ک팛६旯࣌ⴐ䕻ጐ岲灸Ṧ䦳呭#삈哰砘幕#흾䲎ᒒ㠣쑕꩕畉偝㑇桪嬒⬲朁垪㗭ᙷ㿞闪䬤䉋錍㮺㵃摘Ꞗ瓹쌶##釗땛ꕍ匈뗝뇦컫ᓊ捪뉼她韗ム䖬ⶓ﯊㜝뒕궒졆 ᬉ랲䰧暆쑘ꗰ셵撞鶓▩稱籡껲䲽七砳ꮤ䞑ꯏఇ㠒ㄝ펆ȼ

Can you please help solve this issue?

Thanks,

Vitish.

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4 Answers

Rob Dielemans Jun 02, 2017 at 10:43 AM
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Hi,

Please check the language settings in SU01 for the user-ids involved as executer of the code and for the receiver of the mail.

Kind regards, Rob Dielemans

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Hello Rob,

Thanks for your reply. We have checked the language settings of the users and they are OK.

Regards,

Vitish.

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Richard Harper Jun 02, 2017 at 11:32 AM
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Looks like you have a combination of Chinese, Japanese and possibly Korean or whatever they call Sri-lankan these days.

I would have a look at any unicode settings that .may be mentioned, also check the unicode status of the relevant systems as well.

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Jozsef Hegyi
Nov 27, 2017 at 02:24 PM
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Dear Vitish

how do you call the sapconnect interface? via fm so_document_send_api1 or via the cl_bcs class

Best regards

Jozsef H

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Raymond Giuseppi
Nov 27, 2017 at 03:19 PM
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(Mostly chinese characters or binary format?)

  • Which tool did you use to create the pdf, to create mail, attach pdf to mail and send both?
  • Did you check for objects not transported to quality system, forgoten request or local objects?
  • Is this your first sending of pdf via mail, if yes, did you check SCOT Customizing in DEV vs QAS/PRD systems?

NB: Also if there is failure in quality, why was it imported into production?

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