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Can't set up crystal reports server

Jun 01, 2017 at 08:13 PM


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Former Member

I am evaluating Crystal Reports Server 2016 (14.2.2).

After installation, the Server Intelligence Agent won’t start with the following error (see attached picture1). picture1.png

I tried to run setup.exe to repair the Crystal Reports server, but ran into the following issue (see attached picture2). picture2.png

Click OK, I got the following (see attached picture3). picture3.png

So now I can’t fix Crystal Reports server, and can’t even remove it from my VM.

Also, please see attached log files. It seemed that it complained about some C++ DLL. errorsandwarnings.txt setupengine.txtsetupexe.txt

Please help.



picture1.png (11.7 kB)
picture1.png (11.7 kB)
picture2.png (13.7 kB)
picture3.png (18.9 kB)
setupengine.txt (99.6 kB)
setupexe.txt (99.6 kB)
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Pic 3 says "Enable JIT Application".

Did you tried these steps to enable JIT within Visual Studio?.

To enable/disable Just-In-Time debugging

  1. On the Tools menu, click Options.
  2. In the Options dialog box, select the Debugging folder.
  3. In the Debugging folder, select the Just-In-Time page.
  4. In the Enable Just-In-Time debugging of these types of code box, select or clear the relevant program types: Managed, Native, or Script.

    To disable Just-In-Time debugging, once it has been enabled, you must be running with Administrator privileges. Enabling Just-In-Time debugging sets a registry key, and Administrator privileges are required to change that key.

  5. Click OK.

below link for more details



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2 Answers

Denis Konovalov
Jun 14, 2017 at 07:11 PM

what OS are you installing it on ?

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Former Member Jun 20, 2017 at 12:55 PM


May I know the system configurations.



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