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Former Member

Can't set up crystal reports server

I am evaluating Crystal Reports Server 2016 (14.2.2).

After installation, the Server Intelligence Agent won’t start with the following error (see attached picture1). picture1.png

I tried to run setup.exe to repair the Crystal Reports server, but ran into the following issue (see attached picture2). picture2.png

Click OK, I got the following (see attached picture3). picture3.png

So now I can’t fix Crystal Reports server, and can’t even remove it from my VM.

Also, please see attached log files. It seemed that it complained about some C++ DLL. errorsandwarnings.txt setupengine.txtsetupexe.txt

Please help.

Thanks.

Bing

picture1.png (11.7 kB)
picture1.png (11.7 kB)
picture2.png (13.7 kB)
picture3.png (18.9 kB)
setupengine.txt (99.6 kB)
setupexe.txt (99.6 kB)
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2 Answers

  • Jun 14, 2017 at 07:11 PM

    what OS are you installing it on ?

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    Former Member
    Jun 20, 2017 at 12:55 PM

    Hi,

    May I know the system configurations.

    Regards,

    Venkat.

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