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Former Member
Mar 16, 2007 at 09:38 PM

MDM suitable to manage "discreet device" data, like serial number, EPC code

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We are exploring MDM as a replacement (and enhancement) for homegrown device master, but it's unclear to us from documentation whether MDM looks at "product" strictly in its logical definition (all physical products of same type has one set of data), or if it can have data structures to support unique device data, meaning each physically unique product, and its associated data being different. Best example is probably storing serial number data for warranty purposes. Ranges of serial numbers tied to a part # is not sufficient enough. Obviously this means pulling Customer and Product master data together. Any pointers would be appreciated.