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[BUG] A question was closed for reason: right answer was accepted

Jun 01, 2017 at 09:17 AM

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Dear Colleagues,

I can see the following message in question : "This question was closed 16 hours ago by Roman Koryakov for the following reason: The question is answered, right answer was accepted"

Here you can find the link to the question:
https://answers.sap.com/questions/211998/new-sc-is-empty-when-i-use-it-in-another-developme.html?childToView=212241#answer-212241

I created some screenshots as well:

My problem that right answer was not selected.

I think it would be useful if the system verify somehow whether an answer was accepted or not before close a question.

I'm not sure whether it is a bug or a feature request but I think we should deal with this topic.

Thank you and best regards,
Szabolcs

answer-01.png (94.5 kB)
answer-02.png (69.1 kB)
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Hello Szabolcs,

I remember we had this exact topic here before, but I can't remember where (probably sap.com tag or CC). I guess it's not a bug, because the "close" action is manual and requires the OP to actually do manually what he/she chooses in the options (e.g. accept an answer if you say you did).

But I also remember that what you propose, that there should be some kind of feedback if you choose this and not have an answer accepted, was requested before. Maybe you could create an idea for this? I'm sure it will be upvoted by some folks here. :)

.

Regards,

Steffi.

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Hello Steffi,

Thank you for your reply and for the hint. I will create the "idea" what you suggested. :)

Best regards,
Szabolcs

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There is still a need to have the option to close a question without an accepted answer - for example obsolete, not reproducible, duplicate or just 'I gave up'.

If such check needs to be implemented, it has to be done only for this specific close reason.

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Hi Everyone,

Thank you for you are so active and helpful. I I understand that close a question and select right answers are different and totally independent right now but I think if someone close it for reason "The question is answered, right answer was accepted" the system should it check somehow...

So the other options still would be available like duplicate question or not reproducible.

I think I will create the idea. If this is not possible or not valid request they can ignore it.

Thank you again,

Szabolcs

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I created the idea: https://ideas.sap.com/D43033

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The issue is not so easy if we want to have consistent results.

For example accepted answer can be unaccepted at any moment.... after closing the question.

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