Item number error in Purchase Order

[toniolie]

Hello everyone!

I'm facing an error, when user is trying to create a purchase order.

Basically, when the material is inputted in its respective column, sometimes system doesn't fill the first column (Itm) with the number 10 (or whatever it is define in SPRO).

Once the field is empty, system return an error message and doesn't allow you to fill the field with the item number, in this case 10, nor save the purchase order or anything.

Below, I'm sending the error (in portuguese) which shows the SAP message 06127.

Searching for SAP notes, we've found "2113176 - Error 06127 in transaction ME21N", which suggests the implementation of 3 SAP Notes in order to solve this matter.

But this note, 2113176, not execalty reflects the error we're dealing with, becuase it happens to only one item and not multiplie items.

Some important info:

- This error happens randomly. It doesn't happens for a specific material or vendor.

- This error occours without a pattern, it doesn't have a certain period of time to happen.

- User said he didn't notice any other transaction or demanding process being executed whenever the error happens.

- It doesn't matter if PO is created with or without reference. It happens in both cases.

Question is: does anyone here have an idea of what might be happening? Have anyone seen anything similar to it?

Thank you in advance.

Best Regards,

Estevão Tonioli.

[toniolie]

Problem solved.

An incident was open with SAP and while they were accessing the info record tables, somehow system refreshed them.

It corrected the value of EINA-LTSSF.

Below, the replo of SAP consultant on the incident.

[JL23]

This KBA refers to vendor subrange , are you working with VSR?

Are there other errors behind the error log button?

Random behavior is usually just not yet identified pattern and unfortunately it can often be linked to own program coding

In any case OSS notes are not meant to screw up your system, they are meant to fix errors, and with the next upgrade or hot package you get them anyway. As you have an error it would at least be a hope that they could potentially fix your issue.

(by the, if you are not in a SRM system then you should not use the SRM Purchasing tag)

[toniolie]

Hello Jürgen.

Unfortunately there are no other errors behind the error log button and no, we're not working with VSR.

Anyway, thanks.

Estevão.