Hi,
We have an issue with an Engineering Record that has a Task that has been executed then no one else can pick it up or forward
onto anyone else .Normally a 'substitute' would of been setup to handle
in this situation.... but the user had not set one up.
We need to
either get a substitute setup behind the scenes or find some way to
flag the task as not grabbed. e.g cancel the assignment, or find some
other way to say it has been completed so that we can continue the
process route for authorisations.
Is this possible?
Regards
Gary Bracegirdle
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