External List Management

According to the SAP Best Practice Guide for Campaign Management the file Y_External_List.csv for uploading external addresses is on the Best Practices CD.

Can anyone tell me either where I can obtain a copy of this file from or better still where I can get the best practices documentation CD's from?

I have looked on help.sap.com/bestpractices as well as service.sap.com/bestpractices but can only seem to find R/3 relevant documentation.

Many Thanks

David