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OpenDocument URL is prompting to input the values of child report in Production environment

May 31, 2017 at 11:25 AM

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Hi All,

User escalated that OpenDocument URL is prompting to input the values of child report in Production environment but it is working fine in dev and QA.

In detail, we have parent and child report across all the environments,

As we already created OpenDocument URL along with input parameters of child report, Once we click on any hyperlink enabled cell in parent report, we won't be prompted to enter the inputs values again.

i.e., child report will refresh directly.

But this scenario is working fine in Dev and QA, not in prod.

Kindly let us know, the reason behind this bad phenomenon in prod environment.

Thanks

Ram

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