In our Project all the "CRM Roles" will be available as "Groups" in the Portal.I need to create a Role and assign it to the Group. I have lot of confusion abt the Hierarchy of Users, Roles, Groups. Can anyone tell the Hierarchy of Roles&Groups, Users.
And also for creating the Role , what are needed? What are the Steps to be followed?
How Roles can be moved to Groups?
Plz help me on this ASAP.