Skip to Content
avatar image
Former Member

Crystal Report Print Issue

Hi Experts,

For few users in our environment when they are trying to print the CR 2013 report it says "Please wait while the crystal report print control is loaded".

Its happening only for few users,below are two solutions suggested for this issue.

1)Installing Active X component

2) Installing print control

May i know what causes this issue only for few users and let me know the better solution for this issue

Thanks,

vikram

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

3 Answers

  • Best Answer
    Jun 14, 2017 at 03:46 PM

    Hi,

    Yes, Mostly related to ActiveX component,

    Below link with more details

    http://androidyou.blogspot.com/2012/06/ie-crystal-report-cant-print-please.html

    Thanks,

    Jothi

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi,

      Even i think its a active x issue in IE11,may i know where can i get the crystal report print control add on for IE11 from SAP.

  • avatar image
    Former Member
    Jun 20, 2017 at 12:51 PM

    Hi,

    Can you please reinstall your printer setup.

    Regards,

    Venkat.

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Its working fine from chrome browser to same printer.I think its not related to printer setup.Thank you.

  • 19 hours ago

    I was facing the same problem for Crystal report viewer when I click on the print button it gives me only export as PDF option and there is no option for selecting a local client printer. It was working fine and I can select local printers perfectly before and suddenly it stopped printing .For more visit Canon Tech Support

    Add comment
    10|10000 characters needed characters exceeded