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Former Member
May 30, 2017 at 08:22 AM

WBS element milestone confirmation Email issue.


Dear All,

We have a process in place where on confirmation of WBS element milestone, workflow triggers an email. The recipients received the emails in their outlook inbox, this process has been there for more than one year but for last few months there is one issue, whenever workflow triggers sometimes user is receiving the email sometimes not (here recipients are same)whereas SOST has a status 'sent', then we try to send the mail again from SOST, on resending also sometimes recipients receives it sometimes not.

Please advice.