Every support Msg is uniquely identified by ticket nos...
Every support msg thus has Priorities, partners, Short text msg, long txt msg, subject associatated with it...
Please open a ticket using crmd_order..
I want to have all the information about the ticket like who are the partners, what is the subject.
I know of two tables :
crmd_orderadm_H and crmd_activity_h( for determining priority based on the Guid of the ticket).
But i am looking for the table which associates Subject and partners ( like Sold to party, Msg processor, Support team ) with either the ticket nos or the GUID of the ticket.
Any contributions to this thread woiuld be rewarded..
Revert back if u have ny information about it...