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Former Member

Retrieving Job Log Failed

Hi all,

after upgrade from IDM8SP0 to IDM8SP4 I met some issues.

1. Retrieving Process Folder Failed.

I solved this issue by upgrade my eclipse from Luna to Neon.

2. Retrieving Job Log Failed

My Luna eclipse was in same PC with SAP IDM.

But with Java version issue, I installed Neon in another PC.

IDM need Java 1.6 and Neon need Java 1.8.

Can anyone give idea for this?

Why this happen and how to fix.

regards.

dongsu

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5 Answers

  • Best Answer
    Jun 06, 2017 at 09:28 AM

    Hello Dongsu,

    Please apply the SAP Notes 2472311, if you are unable to retrieve Process folder after the upgrade to SP4. Please also make sure that all of your SAP IDM components are on SP4 latest patch.

    Hope it will help.

    Regards,

    C Kumar

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  • May 30, 2017 at 01:56 PM

    Hi Dongsu,

    I believe that 1.8 will work for both.

    Matt

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  • Jun 02, 2017 at 11:41 AM

    Dongsu,

    What database are you using? Also if you upgraded eclipse, was there a need to update or reinstall the IDM plug in?

    Some things to think about...

    Matt

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  • Jun 02, 2017 at 11:41 AM

    Dongsu,

    What database are you using? Also if you upgraded eclipse, was there a need to update or reinstall the IDM plug in?

    Some things to think about...

    Matt

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    Former Member
    Jun 14, 2017 at 05:58 PM

    Hi Matt and Kumar,

    There is no problem at new install of IDM 8.0 SP4.

    It may caused by some mis-operation when upgrading from SP0 to SP4.

    Thank you all.

    dongsu.

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