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Former Member

Survey Suit in CRM

Dear SAP Guru's,

Could anyone plz help me how to go about using a Survey suit.

I have created a questionnaire in CRM_SURVEY_SUIT.

Kindly plz share any info about implementing a Survey Process.

Is there any TX. Code to call the Survey Sheet in CRM system. Plz help me with ur experience.

Regards,

Amit

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2 Answers

  • Best Answer
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    Former Member
    Mar 09, 2007 at 05:22 AM

    Hi Amit,

    Please go through the following links, you would understand how questionnaires are used. Questionnaires can be used in evaluation of customer satisfaction.

    http://help.sap.com/saphelp_crm50/helpdata/en/6c/f6f83a53f59545e10000000a114084/frameset.htm

    http://help.sap.com/saphelp_crm50/helpdata/en/2c/2ddf3ac9ecc11de10000000a11402f/frameset.htm

    <b>Reward points if it helps</b>

    Murali

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    Former Member
    Mar 17, 2010 at 09:01 PM

    Hello Guru's,

    My question is this. After the Questionnaire has been created, filled and processed in CRM, how does the end results stored or captured on the BW side? and in what format? What are the steps involved to have this information exported to BW. Would really appreciate any input.

    Thanks and Regards

    Ash

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