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Occupation field on interaction contact facsheet

Greetings,

As you already know, there's a standart field for business partners in SAP CRM named "Occupation".

Since it doesn't exist as a standart field in Hybris Marketing, I created it as a custom field in interaction contact root node. Since its customizing table (TB28 and TB28T) exist in SAP Hybris Marketing, I didn't create a domain/data element from strach and used standart ones which are both BU_JOBGR (As seen in Screenshot_1)

When I go to interaction contact factsheet on UI, I notice this field looks as drop-down list. I tried to list the values, but nothing was there. I thought it was because entries were missing in customizing tables TB28 and TB28T. Hence I maintained some entries in them.

Yet it still looks truncated when I go back to interaction contact factsheet after maintaining entries in occupation customizing (Screenshot_2)

Anyone knows how I can overcome this and see customizing values in drop-down list?,

Thanks in advance,

Best Regards,

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3 Answers

  • Best Answer
    May 28, 2017 at 04:21 PM

    Hi,

    I would request you to follow the standard way of adding the field i.e. via fiori tile "Custom Field and Logic". If you want a new LIST field then choose accordingly rather using the standard data type for BU_JOBGR because Hybris Marketing does not follow the conventional Partner Framework. Rather everything is linked with Inetraction Contact.

    Hence to keep the thing short, Please use standard tile "Custom Field and Logic" to add new field.

    Thanks

    Saurabh

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  • May 28, 2017 at 04:50 PM

    Hi Saurabh,

    From your explanations, I understand there's no way to fill an extended field with the values that correspond a customizing table even though you are using Hybris Marketing On-Premise solution? Am I right?

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  • May 29, 2017 at 07:11 PM

    Well, I guess I have to use Custom Field and Logic application.

    I think it needs a bit more work on custom fields though (which I tried to explain my complaints and thoughts here

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