Skip to Content
0

EPM Add-in issues

May 28, 2017 at 02:38 PM

60

avatar image
Former Member

add-in-about-looks-wrong.png

Hi guys,

There are two issues:

1. the add-in ABOUT box text looks too big to read (see before & after picture attached) .. why is it happenning & how to fix?

2. how to uninstall the add-in?

Thx

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Vadim Kalinin May 28, 2017 at 02:50 PM
0

First - incorrect about picture is due to high screen resolution and magnification factor. Solved in the latest SP's of EPM Add-in.

You can use WinSpy tool to get invisible text from about window to check the installed version.

You can uninstall EPM like any other windows application - in the list of programs just select remove...


ab.png (80.0 kB)
Show 2 Share
10 |10000 characters needed characters left characters exceeded
Former Member

thank you very much Vadim!

My IT guys are still having difficulties with this ... we ust can't seem to find the application in my laptop windows! I installed it myself but do not have administration access to view programs in add&remove, and when the administraor logs in he can't see it the program at all.

Do you know what it's called? Is it an obvious name containing EPM .. or something else?

My IT are working on it, but I'm getting impaitent :)

Thx

0

In Windows 10 the application list will look like (sorry for Russian Windows):

applist.png (134.3 kB)
0