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UAR Requests not triggered to Approvers.

May 26, 2017 at 06:24 PM


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Former Member

Hi All,

I am facing an issue as UAR request generation is not taking place.

after triggering 'Update Workflow for UAR request' its still can be seen in Request 'Request Review', Role owners are not getting any emails. SOST shows no emails were sent to anyone. Access request did not get created.

We are using GRC 10.1 SP-16, I tried to use all suggestions to tackle this problem which are mentioned in this document Wiki Document:

but issue is still there.

Any suggestion will be highly appreciated.



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1 Answer

Alessandro Banzer
May 30, 2017 at 05:40 PM

Hi Mubasher,

what does the background job say? Does it finish with "completed"? Please also check SLG1 and ST22 if you have any issue and share that with us. Do your reviewers have a coordinator? That's mandatory as it won't work without.



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