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Former Member

How to manage recurrance owners for crystal reports

Hi Everyone, How do you guys manage crystal report recurrances for a user if he leaves the company. I know the schedules wont fail and they would just be using Admin id.

But we would like to have the users be responsible for their recurrances and yes we were able to change the recurrence owner using Java SDK.

How are others managing this scenario, do you keep changing recurrence owners or would you allow those to run with Admin id?

Environment: 4.2 SP3 Windows : 2012 R2 Standard Tomcat 8



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1 Answer

  • May 30, 2017 at 12:20 PM

    Although you are correct that schedules owned by a user who is deleted will revert to being owned by "Administrator", they will fail upon the next scheduled run. I submitted this as a bug report but was told it was "by design". I then submitted it as an idea:

    There is another idea to enable changing ownership of objects, which would help, if slightly.

    As to your question, I wrote an application in the Java SDK that manages the deletion of users. Prior to actually deleting a user, it identifies any recurring schedules in Public Folders that are owned by the doomed user ID. It reschedules any identified instances, setting the "on-behalf-of user" to Administrator. I could, of course, use a different ID, but Administrator works for my needs.


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    • Former Member

      Hi Jio, thanks for the details, do you have SDK to change recurring instance ownership?
      We are in BOXI3.1 SP5, we would like to change the 1000 instances ownership from one user to another user(not to Admin account). I felt we can't change manually hence looking SDK. It would be great help !!