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Error on Service message

Former Member
0 Kudos

Hi Guys,

For a newly created service message, there is an error message for it and it's saying "Organization not available".

I have alraedy checked the STP's Sales data area, and tried to re-populate the info and save again. But the error is still persist in the service message.

Could you pls comment on what else i need to check?

Thanks in advance.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi ,

I assume you have maintained your organizational model in tcode ppoma_crm?

Maybe you can check your customizing transaction for the org.determination profile is maintained or not. This is required to determine the serv.org and sales org.

regards,

anthony

Former Member
0 Kudos

Hi Anthony,

I did checked on the area that you mentioned, there is no problem.

Please comment.

Thanks in advance.