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Approver is not determied for given PR how to find approach please share

Hello All,

For given PR approver is not determined in workflow,

Could you please share the approach or steps how I determined I am not clear where to check Requisitioner name.

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3 Answers

  • May 28, 2017 at 01:18 PM

    Hi,

    First are you using a custom workflow or standard workflow ?

    For the task in the workflow, could you check the assigned agent ? (transaction PFTC => Additionnal Data / Agent Assignment /Maintain)

    Check if the rule is not general if your approver is amongst the people that can process the task.

    Also on your workflow step check if you are maintaining excluded agent and if your approver is part of those excluded agent .

    Cheers

    Stephane

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  • May 30, 2017 at 09:47 AM

    Hi AJ,

    when you post a question, please be more specific so that our experts will find easy to answer your queries.

    like is there a Release Strategy maintained for PR correctly? is it a custom WF? what does your step do to fetch agents.

    Aditya V

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  • Jun 01, 2017 at 08:56 AM

    Hi,

    you have to first check PR Release Strategy configuration from SPRO. If user is not maintained there, then you have to find custom details in FS and TS .

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