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No connection to SAP License Service

May 26, 2017 at 12:05 PM

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Dear SAP-Community,

we have the Problem, that our Users can't reach the SAP Server, when our Firewall is activated.We have the Scenario, that our User log into a Terminal Server which has the SAP GUI (SAP Business One) installed.

The user can choose the application and got the Login Screen - everything is fine.

This Scenario works just, when the Firewall is deactivated. When we turn the Firewall on, there is no Connection possible - just a Windows appears, where we can choose SAP Server and Port. Naturally we already tried it without success.

What I already tried:

- Open the Ports for SQL, License Service (also made an ANY<->ANY declaration)

- Checked Registry

- Restartet the SAP Services

- Created are WireShark Analys to see what ports a listening and when the Firewall is turned on the needed Ports are not listenning.

Do you have any suggestions for me? I'm glad for every help!

Best Regards,

Aaron

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2 Answers

Nagarajan K May 26, 2017 at 01:08 PM
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Hi,

There is workaround to fix this issue. Please follow SAP note,

2334025 - Windows Updates are causing issues in older versions of SAP Business One

Regards,

Nagarajan

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Hi,

unfortunately this does not helped.

The error message responds, that the Terminal Server can't connect to the SLD Service.

Any more suggestions?

BR,

Aaron

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Aaron Siller May 29, 2017 at 07:33 AM
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Hi,

I give it a try and will report to you.

BR,

Aaron

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