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Former Member

I can't display a document in solution manager after installing Sapgui 7.10

After Installation of SAPGUI 7.10 i can't display any documents in solution manager!

A failure message occurs "Document cannot be displayed" Message ID: SOLAR_DOC021!

Does anybody have an idea ?

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2 Answers

  • author's profile photo
    Former Member
    Posted on Mar 15, 2007 at 05:12 PM

    Did you ever find the solution for this? I am having the same issue.

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    • Former Member

      Hello,

      i have got an answer from SAP (see below) but i havn't installed the Patch in this moment !

      Hinweis : 1023083

      Zusammenfassung

      Symptom

      Das Aufrufen der Registerierung mit den entsprechenden Funktionen über CL_GUI_FRONTEND_SERVICES ist nicht möglich.

      Weitere Begriffe

      SAP GUI, SAPGUI, Registrierung, CL_GUI_FRONTEND_SERVICES

      REGISTRY_DELETE_KEY

      REGISTRY_DELETE_VALUE

      REGISTRY_GET_DWORD_VALUE

      REGISTRY_GET_VALUE

      REGISTRY_SET_DWORD_VALUE

      REGISTRY_SET_VALUE

      Ursache und Voraussetzungen

      Falsche Handhabung der Daten im GUI.

      Lösung

      Auf dem SAP Service Marketplace steht ein Patch zur Verfügung.

      Die URL lautet:

      http://service.sap.com/patches

      Sie finden das Patch im Verzeichnis GUI 7.10. Die Patch-Nummer lautet

      >= 1.

      Informationen zum Herunterladen und Einspielen des Patch finden Sie in

      Hinweis 96885.

      Informationen zum voraussichtlichen Freigabedatum des Patch finden Sie

      in Hinweis 578944.

      Kopfdaten

      Freigabestatus: Für Kunden freigegeben

      FREIGEGEBEN AM: 09.02.2007 10:26:18

      PRIORITÄT: Korrektur mit mittlerer Priorität

      KATEGORIE: Programmfehler

      HAUPTKOMPONENTE: BC-FES-GUI Grafische Benutzungsoberfläche

      Releases

      Software

      komponente

      Release

      Von

      Release

      bis

      Release

      Und

      folgende

      BC-FES-GUI

      7.10

      7.10

      7.10

  • author's profile photo
    Former Member
    Posted on Sep 27, 2007 at 11:57 PM

    Hello,

    Even we had similar problem. Some users who had GUI 6.40 / 7.10 were not able to display/edit documents in Solution Manager. When contacted SAP, we were asked to check for IE version and GUI version for all the users who were not able to display the documents and download the patch for GUI 7.10.

    We downloaded and applied the latest Patch Level 4 for GUI for Windows 710 Core for all the systems and it worked.

    Service Market Place --> Installations & Upgrades -->SAP Frontend Components -->SAP GUI for Windows -->SAP GUI for Windows 7.10 CORE

    I hope it will work for everyone

    Thanks,

    Vomkar

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