We are on SP14. Created Alert categories and alert rules. Implemented all the notes mentioned in SAP note 913858.
We are able to receive alerts to Alert Inbox in RTW. Now We want these alerts to send to email(Outlook).
1) Do we need have CCMS configured for sending XI alerts to email? If yes,
2) How do I know whether we have CCMS configured or not? (Basis would know it, But how do I confirm it)
3) I did go to ALRTCATDEF and then selecting SETTINGS--> CONFIGURATION.
I find nothing there. How do I configure SMTP FORWARDING AS XML????
4) I did go to SCOT. But what to configure here???
Information: In ALRTCATDEF, Alert Category -> Fixed Recipients I am maintaning the XI user id.