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ITS session timeout

Former Member
0 Kudos

I have a problem when someone closes out of a ITS session in the web browsers by using the “X” in the upper right hand corner of the browser there is an SAP session left hanging out there. If you go into transaction AL08 the session stays out there for hours. How do I get the session to timeout? Is this an SAP setting or an IIS web server setting?

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Answers (1)

Answers (1)

athavanraja
Active Contributor
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is it using standlone ITS or integrated ITS?

Former Member
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Durairaj,

I am using the standalone version of ITS.

ralph_resech
Explorer
0 Kudos

Hi Chris,

in ITS 6.20 you can set this by using service parameters (AKA ~ Parameters). These values are set in <itsroot>/6.20/<Instancename>/services folder. Either in global.srvc for all services or in <servicename>.srvc for one specific service.

~timeout => time (in minutes) of inactivity till the session is deleted

not to mix up with

~usertimeout => time (in hours) till the log on cookie expires

HTH

Ralph

Former Member
0 Kudos

Is there also a similar setting for SAP web console? We are having a similar problem with SAP web console sessions after someone closes the browser out.

ralph_resech
Explorer
0 Kudos

Hi Chris,

timeout in Web SAP Console can not be separately set. The Console server holds the session until the backend server end it (same as in SAP GUI for Windows) but as far as I know Web SAP Console does not start a new session when logging on again but reuses the old one or at least brings up a popup that lets you end all other sessions with this users ID.

HTH

Ralph