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Former Member
Mar 01, 2007 at 09:16 PM

Business package CRM 4.0 / Work Force Management

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Hello,

<u>Scenario</u>

We believe that the business package CRM 4.0 has been installed within the portal 6.0. This is done by another company. Unfortunately the <b>Work Force Management</b> is not working properly within the Portal that comes with this business package. We would like to check some settings and maybe install the latest business package all over again.

<u>Questions</u>:

- Is it possible to see which business packages has been installed within the Portal 6.0?

- Is it also possible to check which version of business packages has been installed?

- What will be the consequences if we install the same business packages all over again?

Any help would be appreciated.

Greetings,

Gene