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Cannot modify prompt when scheduling web intelligence reports

May 24, 2017 at 02:24 PM

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Im on 4.1 SP6 and I'm trying to schedule a report. If i want to change the prompt, the popup to select values shows. I am able to select new values, but as soon as I click apply, the selected values are not refelected within the scheduled report.

Any suggestions?

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1 Answer

Jawahar Konduru May 25, 2017 at 04:46 PM
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This was bug in SP6. We applied path12, it fixed the issue.

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Hi Jawahar,

thanks for your replied. Due to feast day I was out of office yesterday. I forgot to mention that this issues occured after over a year of use and only on some reports. Any other sugestions for a quick fix?

Thanks in advance

Jens

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Does it work for if user who created the report? Did you try in different browsers?

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I tried different User, Browser and nothing did change, BUT I just came accross a kind of workaround. The issue also happend on dev today, so I thought it might be a kind of raise condition, something that has to do with caching.

So I aktivated the DocumentCache and the RealTimeCache within the WebiProcessingServer and it worked again. Afterwords I was able to deactivate the RealTimeCache with no effects, as only activation the DocumentCache does not resolve the problem.

I belive there might some caches overflow in the background, so I think we will patch the system, Question is: Patch 12 oder Patch 14 with latest FixPack applied.

Thanks in advance

Jens

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You can go with patch14.

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