We are using SRM server 5.5, classic.
We are posting confirmations using 'Create confirmations / services'. The confirmation successfully transfers to the backend PO and we could see it in the PO history.
1) Once we 'confirm' the confirmation we are unable to change it. Is it the way it works? wondering because the 'return delivery' button never gets enabled
2) We are also unable to create additional confirmations for a PO. Say we posted confirmation for 2 units out of 10 units of the PO item, the rest 8 units cannot be confirmed from EBP. The create confirmation button does not do anything.
the express confirmation button gives a message that PO does not have anymore items to confirm.
It looks very strange, I guess we are missing something.