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Former Member
Feb 28, 2007 at 01:34 PM

Service Master Data

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Hi all,

I have doubts about the links between CRM and ECC and what I can do with master data. I Know in ECC System the master data usually used in service process are equipment and functional locations.

I have the following questions:

- Is it possible to replicate a functional location to CRM? Do I have to create an installed base in ECC and do not use functional location?

- I have read that pieces of equipment can be replicated from ECC to CRM as individual objects of an installed base. What does it happen if a piece of equipment is installed on another one? Can I replicate equipment as individual objects and not also as installed base?

- Is the link between ECC and CRM bidirectional? (what I do in CRM on a pieces of equipment is replicated)

- Can I create an individual object in CRM and replicated it as equipment in ECC?

- Is it possible to replicate the numbering of equipment to individual objects?

Thaks a lot.