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SGEN went to hung status

May 24, 2017 at 05:18 AM

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Hi Experts,

SGEN went to hung status and all the work processes are in Running status from dpmon. The system is not responding.

How to ensure the SGEN is really doing something?

Is it possible to increase the number of dialog WP's now. ?

I would appreciate all your inputs..

Thanks in advance

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1 Answer

Best Answer
Andreas Lichtenau
May 24, 2017 at 06:42 AM
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Hi Daniel,

I have a few questions:

1) Is there a filesystem full situation?

2) Is there a database full situation?

I assume you have no chance to logon to the system. Probably we have above situation or all work processes are occupied.
Please login to OS as <SID>adm and check the work process table by executing dpmon. Is there any progress?

Without restarting the instances there is no chance to increase the number of work processes.



Cheers,
Andreas

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