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CRM - how to work with Best Practices

Hi All,

we will start with the implementation of mySAP CRM during the next weeks.

I'm a bit confused - how should I work with Best Practices, and what are the differences between the 3 ways for Best Practices

1) we have a 'Solution Manager' System where I can use Best Practices for CRM

2) Best Practices on help.sap.com: http://help.sap.com/bp_crmv250/CRM_DE/html/index_DE.htm (Buliding Blocks!)

3) Best Practices DVD to install on the CRM System

Are the 3 ways exchangeable? Is there some information provided by SAP?

We have already installed the Best Practices DVD, but now I don't know how to use this Add-On: Is there a special transaction-code to use them or a extension for the IMG?

regards

Stefan

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3 Answers

  • Posted on Feb 26, 2007 at 03:22 PM

    nobody any idea?

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 26, 2007 at 03:53 PM

    As far as i know the one in Solution manger and dvd point towards the best practises available at help.sap.com. All of them should be same.

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 26, 2007 at 05:49 PM

    Hi Stefan Kübler,

    If the solution manager is in place, then the suggested (also the best) method is to use the best practices on it.

    If you want to install and use the best practices with CRM system then the procedure is given in the best practice CD/DVD. Also you can download the installation procedure from the below link : http://help.sap.com/bp_crmv340/CRM_DE/index.htm. Click on ‘Installation’ on left and then ‘Quick Guide’ on right. Download the document.

    Though the best practices give you a way to start with, but they can’t replace your requirement. You have to configure the system as per your exact business requirement.

    I never installed best practices before, but extensively used them as reference in all my projects.

    Follow the below thread for additional information on best practices :

    Also refer to my past thread :

    Do not forget to reward if helps.

    Regards,

    Paul Kondaveeti

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