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Undefineable changes on Business Partners

May 22, 2017 at 12:06 PM

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Hello *,

we noticed undefineable changes on Business Partners in CRM.

We are looking for the root cause but did not find it yet. The changes are done by user alermote. There was NO corresponding maintenance of data in ERP.

In detail: Several fields (ADR*) get deleted and re-filled right afterwards. This happens several times a week.

Please compare attachment.

Kind regards

Thomas

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2 Answers

Thomas Voß May 23, 2017 at 06:38 AM
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Any input appreciated.

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Samantak Chatterjee May 23, 2017 at 11:52 PM
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Hi Thomas,

Based on the time and date, can you kindly check what back ground job where running in parallel ? Can you check if any of the jobs that ran were capable of changing any Business Partner Master data ? Also, can you check the batch jobs in the ERP system ? It looks like that there might be some jobs which were executed in the ERP system and might have influenced the master data.

Hope this helps.

Thanks,

Samantak.

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