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custom wf not being triggered when approve from my inbox


I have a situation where the custom WF is not being triggered when doing approval from My Inbox FIORI.

Is there any prerequisite for the custom WF to be triggered from FIORI Inbox?

I have followed documentation of 6 steps of adding custom workflow, but till no luck.

I have implemented the said BADI etc...and the BADI seems to be triggered, as i can debug upon clicking the approve button.

Anybody can help me with this ?



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2 Answers

  • May 22, 2017 at 06:11 AM


    You have to provide more information regarding the issue . However, some common things which you can check are:

    1. If the task is asynchronous task then make sure you are raising a Terminating event.
    2. The post service is provided with the needed information in order to process the requested service. Check if you are passing all the mandatory attributes/properties of the service.
    3. Commit your work after the event has been triggered.
    4. Make sure the communication is enabled between the Gateway and ERP systems. ( in Hub Approach ).
    5. Make sure the RFC user has appropriate authorizations to initiate the request between Gateway and Backend systems. There is a Authorization object specific to make calls. S_RFC* search for this object.
    6. Make sure the service is registered in the front end system from /IWFND/MAINT_SERVICE.

    Thanks, Pavan

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  • May 22, 2017 at 07:11 AM

    Hi Pavan,

    thnks for the reply.

    I just found out that when using standard SAP BOR program in the decision step then i will have no issue.

    So, I think there is something need to be done regarding the parameters in the container.

    Right now, i decided to use standard decision step.



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