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Former Member

Need to send invoice via email

Dear Team,

We have customer such as Avni Trading who do not require paper invoice at all since they are on EDI. The automatic printing is therefore wasting paper and also create unnecessary work for billing team to clear them.

Here the Output condition records is maintained as per the sales org and billing type only.

Could you please suggest how we can exclude this single customer from printing.



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1 Answer

  • May 21, 2017 at 01:51 PM

    You forgot to mention whether you use the same output type or two separate ones.

    For separate output types you will need a custom requirement routine.

    For the same output type - the easiest way is to add this more specific table sales org/billing type/bill-to before sales org/billing type in the access sequence and set exclusive access to 'X'.

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    • If OP is somehow getting EDI output I'm guessing there are two different output types involved. One is for EDI where they maintained records just for the EDI customers. And another is for printouts, which goes to the whole white world.

      @OP - this is just a wrong approach to the output configuration. As Veselina correctly noted, you need to add another access sequence to the top for the EDI customers. Then just use one output type. For the EDI partners the first sequence will kick in and because it's exclusive they will get just EDI and no printout.

      But for all other customers the first sequence won't work (no condition record) and the second one will kick in, just like you have now.