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Calculate Best Time on Campaign Execution

5 days ago

32

Hi Expert

We would like to understand how is the best sending time on campaign execution calculated in the system against the member of the target group?

Will the system calculate best time for everyone in target group (average) and send the campaign on the same time for all target group member?

Or the campaign will send to different people on different time (on the same campaign, same target group)?

We are running on Marketing Cloud 1705.

Thanks,

Irna

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1 Answer

Matthias Reiner Moderator SAP Employee 3 days ago
0

Hi Valentina,

have you checked the online help? LINK

If you have a mixed target group (contacts from different time zones) than the system would calculate for each members the best sending time and aggregate this as an average. Hence it makes sense, to work with target groups that are pre-segmented according to regions/ time zones.

The campaign itself has exactly one execution run which is typically to be scheduled according to the calculated best sending time.

Regards,

Matthias

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