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Analysis for excel in SAP BI landscape.

May 19, 2017 at 10:04 AM

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Hello Experts

We are using Analysis for excel in our SAP BI landscape.

Users access Analysis tool from SAP Portal for SSO purpose.

Once the Analysis excel opens up, users go to File-> Open -> and select a predefined report/file.

Next they refresh data source and the report is updated

Issue is that now if they open a second report (file-> open -> selcet second report) and refresh datasource, the users get a SSO timeout error and are prompeted to enter user id and password.

Error - System recieved an expired SSO ticket

Please let me know if there is any parameter in portal/BI/Analysis plugin that can control this timeout issue.

Thanks

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1 Answer

Tammy Powlas
May 19, 2017 at 10:30 AM
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Hi Nikhil,

There are several notes covering this:

https://launchpad.support.sap.com/#/notes/2179211/E

https://launchpad.support.sap.com/#/notes/2358431/E

https://launchpad.support.sap.com/#/notes/2178327/E

If these SAP notes do not help, please share version of Analysis Office, BI platform and SAP portal

Thank you

Tammy

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Thanks Tammy,

We are on NW 7.31 SP 16 for Portal

BW - we are on NW 7.31 SP 07

and version for analysis office - 1.4.0.2528

So yes, the above mentioned SAP notes do not hold good in our scenario.

I will wait for your suggestions.

Thanks

Nikhil

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Nikhil - Analysis Office 1.4 is out of support as of last year and you are on the first version. Please consider upgrading to 2.4

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Alright, I guess there is no other option then to plan for upgrade.

Thanks

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