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Logviewer Connection Denied

Hello

we have NW731EXT_14_REL SPS 9 and jdk16 installed and in logviewer of nwa the following Error occurs (which i translated below):

Verbindung abgelehnt

Protokolldateien wurden nocht nicht geladen. Wählen Sie nach einer Weile Auffrischen.

Connection Denied

Logfiles not yet loaded. Please try again later

Any Suggestions how to solve this?

Regards

Florian

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1 Answer

  • Jun 02, 2017 at 06:06 AM

    Hello Florian

    1) Please refer to the KBA # 2384047 - NWA Log viewer does not work due to web method is protected

    2) Issue ListLogFiles function for every instance of the system .

    For example, if there are two instances the command should look like:

    For instance 0:

    /usr/sap/<SID>/<INST>/exe>sapcontrol -host <the_host> -nr 0 –function ListLogFiles > LF0.txt

    For instance 1:

    /usr/sap/<SID>/<INST>/exe>sapcontrol -host <the_host> -nr 1 –function ListLogFiles > LF1.txt

    Check the result of above command. If the results show that there are log files older than six months, please delete them or move them outside of usr\sap directory,restart and to check if the issue still persists.Cleaning the system from those files usually solves a lot of logging related issues and improves the performance.

    Regards,

    Asha

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